- Our Product
Unleash AI Agents That Sell and Support
Deploy specialized agents across every channel, route each message to the best agent in real time, and keep full context, from product discovery to post-purchase support.
Trusted by leading companies worldwide
The Problem
Modern E-Commerce Is Hard to Scale
Shoppers expect instant answers and personal help, across every channel, at any hour. Most teams cannot keep up without sacrificing conversion rates or customer experience.
Agenized brings sales and support together with AI agents that handle the busywork, take action, and hand off to humans when it matters.
Too Many Questions, Too Little Time
Product questions, order updates, returns, and delivery info pile up across chat, email, and social.
Missed Sales Opportunities
Support Costs Keep Rising
As volume grows, hiring and training more employees gets expensive.
The Solution
Your Gateway to E-Commerce AI Agents
Deploy sales and support agents across chat, email, and social, trained on your store knowledge and able to take real actions, like retrieving product details, looking up orders and tracking, applying coupons, and handing off to your team with full context.
Powerful Agent Features Built for E-Commerce
Actions
Let agents retrieve product details, look up orders and tracking, apply coupons, and place orders.
Hand-Off
Knowledge and Sources
Fields and Tags
Capture structured data, auto-tag intent and topics, and route conversations to the right workflow.
Safety
Set guardrails for tone, policies, and permissions, so agents stay on-brand and only take approved actions.
Multi-Language
Support customers in multiple languages with consistent answers across channels.
Multi-Agents
Deploy multiple agents per channel, route messages to the best one in real time, and keep full context from start to finish.
Multiple Agents, One Experience
Run several specialized agents behind one widget, so customers get the right help instantly without switching threads or starting over.
Smart Routing With Shared Context
Detect intent automatically and hand the conversation to the best agent, while preserving chat history, customer details, and previous answers.
Available Across Your Customer Channels
Hear it from out satisfied publishers
Real stories from users who’ve achieved success with Nexus.
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4.8 out of 5