Not just a chatbot, a real AI sales agent for WooCommerce

Turn your WooCommerce store into a guided shopping experience with AI agents that answer questions, take real actions in your store, and proactively start relevant conversations with shoppers.

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The Problem

Most WooCommerce AI tools are still just chatbots

Explain that many tools let merchants add AI, upload knowledge, and answer FAQs, which sounds useful, but it only covers a small part of what a real store assistant does.

Typical AI Chatbots

Answers Questions Only

Most tools can answer FAQs and product questions, but the interaction usually ends there without helping the shopper any further.

Waits For The Customer To Interact

Most chatbots stay passive on the site and only respond after a shopper opens the widget and starts the conversation.

Generic Text Replies

Many tools return plain text answers that feel repetitive, limited, and disconnected from the actual shopping experience.

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Real WooCommerce Actions

Agenized agents can do more than reply. They can search products, check orders, resend emails, add notes, and much more.

Relevant Conversations Proactively

Agenized agents can use page views, time on page, and cart activity to start helpful conversations that feel relevant and timely.

Rich UI That Feels Like Part Of The Store

With Widget Builder, Agenized can present answers and actions in rich UI components that feel natural inside the store experience.

Our Vision

Bring the in-store sales experience online

In a physical store, customers often buy because a sales assistant helps them choose, answers questions, removes doubt, and suggests the right products. Online, that guidance is usually missing. Agenized is built to recreate that experience in WooCommerce through conversational commerce.

Start Relevant Conversations

Automatically engage shoppers at the right moment with context-aware messages based on what they view, how long they stay, and what they add to cart.

Use Store Knowledge

Give shoppers accurate answers based on your products, policies, pages, files, and other sources, so the agent can respond with useful and relevant information.

Take Real Actions
Go beyond answering questions by enabling the agent to search products, check orders, resend confirmations, apply updates, and help customers move forward.
The Solution

Every great agent starts with context, then becomes truly useful through actions

With Agenized, you can create specialized agents and give each one the knowledge, files, URL sources, and rules it needs to do its job well. That defines who the agent is, where it works, what it knows, and what it can and cannot do. But what truly sets Agenized apart is what comes next, Actions that give your agent real abilities inside WooCommerce. We support both WooCommerce, WooCommerce Bookings and WooCommerce Subscriptions.

Knowledge and Sources

Train agents on catalog, FAQs, and policies using URLs, documents, and store data for consistent answers.

Actions

Let agents retrieve product details, look up orders and tracking, apply coupons, and place orders.

Safety

Set guardrails for tone, policies, and permissions, so agents stay on-brand and only take approved actions.

The Toolbox

WooCommerce actions your future agent can take

Below you’ll find the WooCommerce actions we support today. The same kinds of capabilities exist for other providers we support, and you can add custom actions so your agent gets the exact tools you want.

Get Order by ID​

Help customers see order details fast with secure verification.

Search Products

Guide shoppers to the right items across your whole catalog.

Get Product Details

Accurate price, stock, and specs pulled from your catalog.

Get Order Tracking

Fetch tracking informations to gain delivery status.

Send Order Email

Resend confirmations so important emails never go missing.

Cancel Order

Let verified customers cancel when their plans change.

Add Order Note

Capture delivery notes and special requests on the order.

Create Coupon

Reward loyalty or make things right with instant discounts.

Get Order Bookings

Answer appointment and booking questions tied to their order.

Get Booking Product Availability

Offer real time slots so customers can book with confidence.

Get Subscription by ID

One subscription by ID. Subscription number, not checkout order number.

Get Subscriptions for Order

Explain renewals and recurring charges from their purchase.

Get Payment Gateways

Show which payment methods shoppers can use at checkout.

Get Shipping Zones

Make delivery coverage clear before they commit to buy.

Get Shipping Methods

Quote shipping options and costs for their location.

Create Order

Turn chats into orders with a ready to pay checkout link.

Refund Order

Process refunds smoothly after a quick identity check.

Not only a chat widget. Available across channels

Deploy agents where your customers already are, Messenger, Instagram, WhatsApp, Gmail, Outlook, and custom email, with one shared knowledge base and a consistent experience across every channel.

What happens if the agent can’t answer?

When the AI can’t resolve something, the chat hands over cleanly to your team’s inbox so support can pick it up on their timeline, without losing what the customer already shared.

From chat to your support queue
Escalations land where your team already works, with the customer’s message and context attached, so replies start from the real issue instead of a vague “please explain again.”
Context waiting when your team is ready

Because pickup may be minutes later, the handover captures the thread, details, and intent up front, so the first human reply can be on point even after a delay.